If your institution doesn’t offer services to customers with disabilities—about one in five people in the United States—then someone else... View Article
Accessibility
Thanks to the ADA: Celebrating 30 Years
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It is time to celebrate a milestone in American history! Thirty years ago, Americans with disabilities received a promise from... View Article
Customer Satisfaction Might Depend on Your Menu
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For most restaurants, customer satisfaction means full bellies, great service, little wait time, and a great menu of show stoppers.... View Article
The Deal with Low-Cost Accessible Documents
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Hey there, bargain hunter. We know you’re looking for a great deal on just about everything on your shopping list.... View Article
Battle of the Legislations: GDPR VS ADA
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The General Data Protection Regulation (GDPR) is a European Union (EU) regulation that mandates how an organization should handle personal... View Article
Inaccessibility in a Time of COVID-19 Communication
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In this time of COVID-19 uncertainty, I find myself checking government websites and watching news briefings more than ever. Recently,... View Article
The Current Normal for Most Americans During COVID-19 Zoom meetings and telecommuting are filling our days. Some of us are... View Article
The Rush to ADA Compliance Many businesses are hitting the panic button, scrambling to become ‘ADA Compliant.’ But, to whom... View Article
Is “Good Enough” really Good Enough?
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When did we become satisfied with only achieving the minimum? Shouldn’t we strive to provide excellence in business? Then why... View Article
Quality Braille Matters
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All Braille is not Created Equal Braille production is an interesting process. For most sighted people, all braille looks the... View Article
