Key Takeaways Accessibility and equality are closely linked because accessibility ensures everyone receives equal treatment from organizations. Accessibility is essential…
Americans with Disabilities Act (ADA) compliance in banking and finance was long considered a burden, not a benefit. But, following…
Over the years the financial industry has made great strides in improving accessibility and exceeding their disabled customers’ expectations. However,…
Written Transcript [Banking Accessibility Challenge] Here's a challenge for you. Pull out your most recent receipt, something like a lunch receipt…
Accessibility in Banking | Trust You’ve Got it Done Right If you work in the banking and finance industry, you’ve…
Recently, a law firm filed dozens of ADA website accessibility lawsuits in Pittsburgh federal court and sent hundreds of demand…
Synergizing, team building and customer-focused training have become critical tools in providing exceptional customer service. When all departments are working…
What are the Odds? Often, this is how many financial institutions, banks, investment companies, and mortgage companies make a vital…
Put Yourself in Someone Else’s Place; To Understand How They See Things Most people who are diagnosed with a visual…