Over the years the financial industry has made great strides in improving accessibility and exceeding their disabled customers’ expectations. However,…
An Introduction to Welcoming Everyone in Your Business Many companies give little thought to addressing the needs of their customers…
Business Accessibility- Beyond Wheelchair Ramps and Doorways There are tremendous benefits to business accessibility and creating an inclusive atmosphere for…
What is Accessibility and Why is it Important? When it's broken down, the word accessibility is the "ability" to "access" and…
Written Transcript [Banking Accessibility Challenge] Here's a challenge for you. Pull out your most recent receipt, something like a lunch receipt…
Accessibility in Banking | Trust You’ve Got it Done Right If you work in the banking and finance industry, you’ve…
Recently, a law firm filed dozens of ADA website accessibility lawsuits in Pittsburgh federal court and sent hundreds of demand…
Synergizing, team building and customer-focused training have become critical tools in providing exceptional customer service. When all departments are working…
Put Yourself in Someone Else’s Place; To Understand How They See Things Most people who are diagnosed with a visual…
Modern Consumers Prefer Doing Business with Socially Responsible Companies Start seeing the Americans with Disabilities Act (ADA) compliance as a…