Braille Works – Our Story [Transcript]

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Written Transcript [Braille Works – Our Story]

Have you ever wondered what it’s like for a person who’s blind to order a meal at a restaurant? Most of us struggle to make a choice, even when we have pictures and text to describe everything to us. We bounce back and forth from item to item. What if you didn’t have a menu? How would you know what to choose?

Would you ask the server to read the entire menu to you? Would you ask them to go back and forth to re-read items while you tried to make a choice? Would that make for an enjoyable dinning experience for you and your friends?

That was exactly the case for Lou Fioritto. You see, Lou has been blind since birth, and has lived this experience too many times. He and his wife, Joyce, decided to do something about it.

They knew there had to be a way for people with blindness to have the same dining experience as everyone else. So they started a business making practical and useful braille menus, right out of their own home. Lou would tackle sales and showing people how important including everyone really is. Joyce would do the transcribing, keeping the books, and anything else that came up along the way.

Slowly but surely, restaurants caught on to the importance of including everyone. Twenty-two years later, Lou and Joyce are still dedicated and Braille Works is now so much more than just braille restaurant menus.

Today, with over 100 devoted employees, three company-owned buildings on campus, and clients that include the largest banks, federal government agencies, and insurance companies, Braille Works is helping businesses reach out to individuals in the blind and visually impaired community.

With an accessibility solution for any business, Braille Works has certainly come a long way since the early days. Lou and Joyce still love going out to eat, and they especially enjoy hearing others comment on the menus and how great it is that the restaurant cared enough to have braille and large print menus.

We’re confident that we have the solution to help you and your business reach customers who are blind or visually impaired. And we want to say: “Thank You,” for including us and for helping to make the world a more readable place.


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This post was written by Jeff Frcho

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