Unseen Worlds with Dogs Inc

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Collage with a black lab sitting, the Southeastern Guide Dogs campus with a sign that says Hope starts here, and a yellow lab puppy in someone's arms

My coworkers and I recently had the pleasure of visiting Dogs Inc’s (formerly Southeastern Guide Dogs) Unseen Worlds.

I knew the experience would be neat, but I wasn’t prepared for its impact on my perspective of life with vision loss.

Virtual Reality

Teresa escorts us around the expansive Dogs Inc campus and guides us through Unseen Worlds. 

First up, a virtual reality (VR) experience. 

We enter a room designed to look like a city park. There are sounds of birds chirping. We see a mural of a city park in front of us and feel artificial grass under our feet. 

In the middle of the room are six comfy chairs, one for each of us. The chairs swivel and spin, which proves useful in the VR experience.

Teresa gives us background on Dogs Inc. We learn that they breed, birth, and train dogs on their campus, and they’re 100% donor supported.

Four people put on their virtual reality headsets while a gentleman gives instructions

After a few interesting facts, we’re given VR headsets and asked to put them on.

The program begins.

We hear an enchanting British gentleman begin to speak. 

This isn’t just any gentleman. This is John M. Hull, an author and professor who lost his sight mid-life. John recorded an audio diary of life with vision loss on cassette tapes. This experience brought his voice to life.

We hear John describe an experience in a park. His narrative is accompanied by environmental noises and little blue dancing lights that give a glimpse of his descriptions.

It’s almost romantic… until it’s not. 

Dogs Inc was kind to ease us into this world of darkness and blue fireflies. But soon, the noises become overwhelming. It’s a form of sensory overload I haven’t ever experienced. I’ve always had sight to help process the noises I hear. That’s not the case right now.

My heartbeat rises, and I remind myself that this is an experience I can end at any time. The thought of people who can’t end this on a whim becomes overwhelming. 

I know I don’t come close to truly understanding. However, this glimpse into a reality other than my own provides powerful insight I wouldn’t otherwise have.

The program finishes and my headset goes black. No more fireflies. 

I can’t see anything, but I hear someone asking rhetorical but thought-provoking questions. The voice reminds us that we get to remove our VR headsets soon but many people don’t have this option.

Carson & Suzy

The voice I heard was Suzy, an Ambassador in Dogs Inc’s Outreach and Recruitment.

She gives the ok to remove our headsets and begins telling her story. 

I would do Suzy a great disservice by trying to retell her story, but I will say it’s powerful. I laughed, nearly cried, and learned a lot.

If you get a chance, go to Dogs Inc and talk to Suzy.

Collage of retired guide dog Carson interacting with people in the room and Suzy answering questions

At Suzy’s feet lay her retired guide dog, Carson. 

Carson is a 13-year-old, white-faced yellow labrador who spent most of his life guiding Suzy. Currently, this good boy is living his best life in retirement. 

His purpose now? Getting love and attention from people like me. 

Once Carson receives the okay, he takes his time greeting each person while getting scritches and praise from everyone in the room. This is what retirement is all about.

Our time with Suzy and Carson ends, and we make our way toward the next part of our Unseen Worlds experience.

Faith & Lauren

Faith. What an aptly named guide dog. 

This gentle black beauty looks up and cocks her head. I swear she’s asking the instructor, Lauren, if she really has to work with these clueless humans. That’s my own nervousness talking. Faith is too polite to ask such a question.

We share a passion – making the world more accessible for people with visual disabilities. 

Accompanying Faith is our instructor, Lauren. 

Lauren is incredibly knowledgeable and talked me through every step of my blindfolded journey. She spoke to each person before and after they had a chance to walk and shared valuable information.

I was so captivated by Faith, though, that I couldn’t pay attention to anything else and missed most of what Lauren said!

Collage including Lauren talking while Faith stands beside her, Faith with her head titled looking up curiously at something, and Faith leading a blindfolded person while Lauren talks them through the process

Walking by Faith (pun intended)

Being led by a guide dog was surreal.

The blindfold makes my world dark. My eyes are open, but I can’t see anything. It’s a strange sensation. My brain knows why I can’t see at this moment, but it’s still so weird.

Lauren gives me an idea of what to expect: the first few steps are awkward, keep pace with and trust the dog, and she’ll be by my side the whole time, unlike people who rely on guide dogs daily.

She instructs me to reach down, glide my hand down Faith’s back, and grab the harness handle. 

Are you ready? she asks. 

My heart is pounding out of excitement, anticipation, and slight fear. When was the last time I walked around with my eyes closed? Not since I was a kid and even then only for a few steps. 

Ready, I say as confidently as I can to hide my jitters.

“Faith, forward.”

We’re off!

Braille Works teams members walking blindfolded with Faith and Lauren

I know I can trust this dog. Logically I know that. Faith walks this path all the time and she’s undergone rigorous training to do what she does. She’s a pro. I know this. Plus, a sighted instructor is walking on the other side of Faith as a safety backup. There’s no reason to feel uneasy or unsafe. Still, something in me wants the feeling of control that sight brings.

We get to a dip in the pavement and Faith stops. Lauren explains that Faith stops when there’s something that could pose a threat to the person she’s guiding. It’s up to me to figure out if it’s safe to move forward. I feel around with my foot and locate the dip in the pavement. It’s very slight but stumble-worthy. I’m glad Faith stopped.

I find my footing and give the cue that I’m ready.

“Faith, forward.”

It’s strange and thoughts flood my mind. Am I walking in a straight line or veering in one direction or another? How am I supposed to hold my arm again? It’s supposed to be by my side. Is it by my side? Does faith know how uneasy I feel? She must, but she’s used to it. She’s teaching this clueless human. Thankfully she’s patient. It’s her purpose.

The walk comes to an end. It’s both longer and shorter than I expected. I take off my blindfold and look down to see Faith looking up and wagging her tail. It’s as if she’s saying, “Ya did good, kid.” I appreciate the encouragement, but we both know I was a hot mess out there.

My unforgettable time with Faith and Lauren come to an end. On to the next part of my day!

Puppy meet & greet

Need I say more?

Yes, I probably should.

Collage of three different women holding the puppies and getting snuggles and kisses

I met future guide dog puppies! Two 7-week-old golden puppies came out to give snuggles and kisses.

Beyond their cuteness, I was in awe of knowing they will probably have an incredibly important purpose in their life. 

Even if these pups don’t make it as guide dogs, they’ll most likely serve in some capacity.

Dogs Inc works hard to find each dog’s purpose. For some, it’s guiding people through life. For others, it’s calming people who struggle with PTSD. The number of jobs a well-trained dog can hold is impressive. Each dog finds their best fit.

Please exit through the gift shop

Like the end of any grand adventure, I found myself in the gift shop. (Unlike theme parks, you’re not forced into the gift shop. I sought it out.)

My experience was so incredible that I wanted to give them all my money! They’re 100% donor supported and I needed to contribute to that.

My budget protested, so I played it safe with a keepsake from their gift shop. It’s something that, when I see it, will remind me of the incredible day I had thanks to this extraordinary organization.

The Braille Works sales and marketing team standing together with their blindfolds on

When you have a moment, check out Dogs Inc and their fantastic work. Visit them with a campus tour, a multisensory experience called Beyond the Dark, or this incredible journey called Unseen Worlds.


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This post was written by Jessica Sanders

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